We advise that you contact or go to the local authorities to file a complaint. If needed they will send you visiting a doctor to make some observations. You should contact your travel insurance. Please inform a Sunweb representative that you have been in touch with the authorities for a case. This way, we are up to date concerning your situation and see where we can help you if it is possible within our reach. Contact information to call us can be found in the Sunweb App or in the welcome message you have received via WhatsApp or SMS.
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