This information was normally sent to you previously via WhatsApp or email. From 2 days before departure, you can find out where and when you can collect your ski pass from the tour guide in the Sunweb app. Please inform a Sunweb representative if you need extra assistance. After this chat you get the question ‘Could you find the answer you are looking for?’. If you select ‘no’ you have the option to chat with a guide. Select this option to speak with the Sunweb guide so they can help you.
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