If you have experienced harassment or assault, we strongly advise you to contact or visit the local authorities as soon as possible to file a report. If necessary, they may recommend that you see a doctor for a medical examination.
Please also get in touch with your travel insurance provider for further guidance and support.
We kindly ask that you inform a Sunweb representative once you’ve contacted the authorities. This allows us to stay informed about your situation and offer assistance where possible, within the scope of our services.
You can find our contact details in the Sunweb App or in the welcome message you received via WhatsApp or SMS.
Your wellbeing is our priority — don’t hesitate to reach out if you need support.
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