Damaged luggage

Created by Karoline Dam, Modified on Mon, 10 Nov, 2025 at 7:21 PM by Julie Nielsen


If You are still at the airport please go to the information desk within the baggage claim area and fill out a property irregularity report (PIR). They will assist You further. Remember to get a copy of the PIR to send to your travel insurance.


Regardless of place the luggage was damaged: Take pictures of your damaged luggage. Contact your travel insurance company to check if you are insurance for damaged luggage. Please inform a Sunweb representative if you need extra assistance.


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