If you need assistance for your transfer or at the airport, you need to request it to you Sunweb representative. After this chat you get the question ‘Could you find the answer you are looking for?’. If you select ‘no’ you have the option to chat with a guide. Select this option to speak with the Sunweb guide so they can help you.
If you have requested airport assistance for your departure from the Costa Blanca (Alicante Airport), please go to one of the AENA assistance meeting points upon arrival at the airport. These are clearly marked with the wheelchair symbol and can be found near the main entrance and check-in area. An airport assistant will help you from there with check-in, security and boarding.
Please make sure to arrive at the airport at least 2 hours before departure.
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