If you have booked a bus transfer: When you arrive on the airport and once you have collected your luggage, you walk through the doors. You are now on floor 0. You should go down with the escalator or the lift to floor -2. Here you will see the desks of ABAS Costa Blanca. This is our shuttle transfer company. There is always an employee at the desk. You will give your name and you will receive the directions to the correct bus.
If you have booked a private transfer: When you arrive on the airport and once you have collected your luggage, you walk through the doors. You are now on floor 0. On the right side you see the driver with a tablet with your name and/or logo of Sunweb/Primavera.
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